Terms and conditions

1. Scope

These terms apply to all consulting services, SAP lab subscriptions and training provided by ManbiTech ("we") to customers ("you"). Individual quotations and order confirmations take precedence.

2. Orders and contract

A contract is formed when you complete an online payment, when we confirm your purchase order with a sales order, or when you accept a quotation in writing or in the customer portal.

3. Prices and payment

Prices are shown in the currency of the website language and exclude taxes unless stated. Online orders are payable immediately. Orders on purchase order are invoiced with the payment terms stated on the invoice. We may suspend lab access for overdue invoices after a reminder.

4. Lab subscriptions

Lab access is personal to the named users or seats ordered and must not be shared. Labs are provided for training and practice only and must not be used for productive data or personal data of third parties. Subscriptions end at the end of the booked period unless renewed.

5. Consulting services

Consulting is delivered as described in the quotation. Additional work requires a change request. You provide timely access, information and decisions needed for delivery.

6. Training

Course dates may be rescheduled with reasonable notice. Course materials are for your personal use.

7. Liability

We are liable without limitation for intent and gross negligence. For slight negligence we are liable only for breach of essential obligations, limited to the foreseeable damage and to the order value of the affected service.

8. Confidentiality and data protection

Both parties keep confidential information confidential. Personal data is processed according to our privacy policy.

9. Law and jurisdiction

The law of the country of the contracting ManbiTech entity applies. Mandatory consumer protection rules of your country of residence remain unaffected.