Privacy policy

Who is responsible

ManbiTech is responsible for the processing of personal data on this website. Contact details are on our contact page.

What we collect

Account and contact data (name, email, phone, company, billing address, tax ID), order, invoice and subscription data, support tickets and enquiries, and technical data needed to run the website (IP address, browser, session cookies).

Why we use it

To create your account, process orders and payments, deliver labs, training and consulting, answer enquiries and tickets, send service emails, meet legal and tax obligations, and keep the website secure.

Payments

Online payments are processed by Razorpay, PayPal or other selected providers. We do not store card details.

Sharing

We share data only with service providers who help us run our services (hosting, email, payment), under data processing agreements, and with authorities where the law requires it.

Cookies

We use only cookies needed for sign-in, language and cart. We do not use advertising cookies.

Storage

We keep data as long as your account is active and as long as tax and commercial law require (for invoices usually 8 to 10 years).

Your rights

You can request access, correction, deletion, restriction, data portability, and object to processing. You can also complain to a data protection authority. Write to us using the contact page.