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Consulting / Managed services

On-demand expert hours

Prepaid hours with a senior SAP Basis or BTP consultant, used when you need them.

Who it is forTeams that need senior help occasionally
Typical duration20, 40 or 80 hours, valid 12 months
DeliveryRemote or on site

Overview

Prepaid blocks of hours with senior SAP Basis and BTP consultants for architecture reviews, troubleshooting, second opinions and short tasks.

What's included

  • Blocks of 20, 40 or 80 hours
  • Remote sessions, scheduled within the week
  • Architecture reviews and troubleshooting
  • Monthly usage report

How it works

  1. Discovery callA senior consultant reviews your landscape, goals and constraints.
  2. Scope and quotationYou receive a scope, plan and quotation in your customer portal.
  3. DeliveryWe deliver with status updates, change records and documentation.
  4. Hand-overRunbooks and a knowledge transfer session for your team.

Frequently asked questions

How is the price calculated?

After the discovery call we send a fixed-price quotation for the agreed scope, or a time-and-material offer for open-ended work.

Do you work remotely?

Most work is remote with secure access. On-site workshops in India and Germany are available.

Can we pay by purchase order?

Yes. Accept the quotation with your PO number and we invoice according to the agreed payment terms.

Related

BTP account setup and onboarding

Your SAP BTP global account, structured and ready for teams to use.

S/4HANA Cloud Public Edition onboarding

Tenant landscape, scoping support, users and communication arrangements, ready for go-live.

Identity and single sign-on

SAP Cloud Identity Services connected to your corporate login.

Support