Joule agents: what SAP administrators need to know
Joule agents can plan and run multi-step tasks across SAP systems. Here is what the Basis and BTP team has to prepare.
ManbiTech, 08 Nov 2026
Joule started as a conversational copilot. With agents, it can now plan and carry out multi-step work, such as reconciling disputes or preparing month-end tasks, using several SAP applications.
The foundation is BTP
Joule runs on SAP BTP. A clean global account, the right entitlements and a formation that links your SAP applications are prerequisites.
Identity comes first
Joule acts on behalf of users. That only works when SAP Cloud Identity Services, trust between systems and principal propagation are set up correctly.
Roles decide what agents can do
Agents inherit the authorizations of the user. Review business roles before rollout so agents cannot reach more data than intended.
Monitor and govern
Enable audit logging, define usage policies and keep an eye on consumption in your BTP cost reports.
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